About Us

Who We Are

Trainmore is a UK-based online store offering practical fitness accessories for home workouts, gym sessions and everyday training. Trainmore is our own brand, which means we choose, present and support every product we sell under one name.

Our goal is simple: to make quality fitness essentials easy to find, easy to understand and easy to order, with clear pricing, free delivery and honest customer service from start to finish.

Our Mission

We want everyone to be able to train with confidence, whether you are starting your first workout routine or building on years of experience. We focus on useful, straightforward equipment that fits into real life, so you can spend less time searching for gear and more time training.

What We Offer

Our range covers the essential accessories for a complete workout routine:

  • Yoga and Pilates: yoga block sets with D-ring straps
  • Gym essentials: sports duffel bags with a separate shoe compartment, and weightlifting gloves with wrist support
  • Core training: ab roller wheels with knee mats and adjustable sit up assistants with a suction cup base
  • Upper body and strength: push up bars with non-slip foam handles and adjustable hand grippers (5 to 60 kg)
  • Balance and stability: wooden balance boards with a 40 cm non-slip surface

Every product page includes a clear title, description, images and key details, so you know exactly what you are buying before you order.

Our Promise to You

  • Clear pricing: all prices are shown in British Pounds (GBP £), with no hidden charges at checkout.
  • Free UK delivery: we offer free shipping on orders delivered within the United Kingdom.
  • Tracked orders: every order comes with a tracking number so you always know where your parcel is.
  • Flexible payment: we offer cash on delivery, so you can pay when your order arrives.
  • Free and easy returns: you have 30 days to return eligible items in new condition, with no restocking fees and a free return label.
  • Fast, friendly support: our team replies to all enquiries within 24 hours on working days.

How Your Order Works

  1. Order: place your order on our website. Orders placed before 5:00 PM are processed first.
  2. Processing: your order is prepared for dispatch within 1 to 2 days.
  3. Delivery: our trusted delivery partners deliver your parcel within 4 to 6 days after dispatch. The total estimated delivery time is 5 to 8 days.
  4. Tracking: follow your parcel at any time using our Order Tracking page.

If you need to cancel an order, please contact us within 24 hours of placing it.

Returns Made Simple

If something is not right, you can return it within 30 days. We accept returns for both defective and non-defective items, as long as they are returned in new condition. To return an item, download and print your free return label, attach it to your parcel and send it back by mail. Once your return is received and checked, your refund is processed within 7 days, by bank transfer, store credit or the payment method of your choice.

Please note that we do not offer exchanges. If you would like a different item, simply return your original order and place a new one.

You can read the full details on our Refund Policy. For general information about your rights when shopping online, visit GOV.UK: Consumer protection rights or Citizens Advice.

Transparency and Trust

We believe customers should always know who they are buying from. Our full business details, contact information and policies are available on our website at all times:

We handle your personal information responsibly and in line with UK data protection law. To learn more about your data rights, you can visit the Information Commissioner’s Office (ICO).

Contact Us

We are always happy to help with questions about products, orders, delivery or returns.

Trainmore
9 Roding Ave, Woodford Green, IG8 8HZ, United Kingdom

Email: support@trainmore.shop
Phone: +44 20 8559 0280
Opening hours: Monday to Friday, 9:00 AM to 5:00 PM
Response time: within 24 hours

You can also reach us through our Contact Us page.

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Thank you for choosing Trainmore. We look forward to helping you train better.